Privacy Policy

Last Updated: 03-Dec-2025

1. Introduction

TANHA SongWorks (“we”, “us”, “our”) is a creative brand operated by an individual freelancer. We are committed to protecting your personal information and maintaining your trust. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website or purchase our personalised music services.

2. Information We Collect

Personal Information

• Name
• Email address
• Phone number / WhatsApp number
• Occasion and story details for personalised songs
• Delivery preferences

Payment Information

• Payments are processed securely via Razorpay or approved gateways.
• We do not store card, UPI, or bank details.

Technical Information

• IP address
• Browser and device information
• Cookies for website functionality and analytics

3. How We Use Your Information

• To create and deliver personalised songs and services.
• To communicate about orders, revisions, and delivery.
• To send confirmations and updates.
• To respond to support queries.
• To improve website experience and security.

4. Information Sharing

We do not sell or trade your personal data. Information is shared only when necessary with:

• Payment gateways (PayU)
• Email, hosting, and delivery providers
• Analytics tools (non-personal usage data)

5. Social Media and External Platforms

• Our website may include links to, or sharing options for, social-media platforms such as Instagram, Facebook, WhatsApp, or YouTube. If you choose to interact with these features, any information you share or actions you take may be governed by the privacy policies of those respective platforms.
• TANHA SongWorks does not control and is not responsible for the data practices of these third-party platforms. We encourage you to review their privacy policies before using such features.

6. Cookies

• Remember user preferences
• Improve site performance
• Analyse traffic patterns

You can disable cookies in your browser, but some site features may not function correctly.

7. Data Security

We use reasonable technical and administrative safeguards to protect your data. However, no online platform can guarantee absolute security.

8. Your Rights

• Access your personal data
• Request correction
• Request deletion (subject to legal obligations)

9. Children’s Privacy

Our services are intended for adults. We do not knowingly collect data from children under 13.

10. Policy Updates

This Privacy Policy may be updated periodically. The latest version will always be available on this page.

11. Contact Us

Email: support@tanhasongworks.com
WhatsApp: +91 63879 05515