Privacy Policy

Last Updated: 21-Jul-2026

1. Introduction

TANHA SongWorks (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, contact us through WhatsApp, or purchase our personalised songs, personalised song videos, life story songs, life story song videos, or other creative services.
By using this website or placing an order, you agree to the practices described in this policy.

2. Information We Collect

We collect information necessary to deliver personalised song services and operate our website effectively.

A. Personal Information

• Full Name
• Email address
• Phone number / WhatsApp number
• Relationship information (e.g., wife, husband, parents, child, friend)
• Names of people featured in the song
• Photographs or images voluntarily uploaded / shared for lyric videos
• Voice notes or reference audio (if provided)
• Occasion details and story inputs you voluntarily provide
• Delivery preferences and special requests

B. Payment Information

• Payments are processed securely through PayU / PayPal or other approved payment gateways. 
• TANHA SongWorks does not store your debit/credit card details, UPI credentials, banking information, or payment passwords.

C. Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser and device information
• Basic analytics data
• Cookies for website functionality and analytics

3. How We Use Your Information

We use your information strictly to:

• Create and deliver your personalised song
• Communicate regarding orders, revisions, and delivery
• Send confirmations and payment receipts
• Provide customer support
• Improve website performance and user experience
• Maintain platform security
• Create personalised lyric videos and deliver completed digital files.

We respect the privacy of your personal stories, photographs, and other materials shared with us. We do not publish, promote, or use your submitted content for marketing or promotional purposes without your explicit permission.

4. Information Sharing

We do not sell or trade your personal data. Information may be shared only when necessary with:

• Payment gateways (such as PayU / PayPal)
• Website hosting providers
• Email service providers
• Analytics services (non-personally identifiable data only)

These providers are obligated to maintain confidentiality and security.

5. Customer Content and Creative Materials

To create your personalised song or song video, you may voluntarily provide stories, memories, names, photographs, voice notes, messages, or other creative material.

You confirm that you have the necessary rights or permission to share this content with TANHA SongWorks.

We use this information solely for creating and delivering your commissioned work unless you separately authorize us to use it for promotional purposes.

Any songs, videos, or stories published on our website, YouTube channel, or social media are created separately for promotional or illustrative purposes, or are shared only with the customer’s explicit permission. Customer-specific commissioned work remains private unless otherwise agreed.

6. WhatsApp Communication

If you choose to communicate with us via WhatsApp:

• Your phone number and chat history may be stored for order processing and support.
• Conversations are subject to WhatsApp’s own privacy policy.

We do not share your WhatsApp conversations with third parties unless required by law.

7. Social Media and External Platforms

• Our website may include links to Instagram, Facebook, LinkedIn, YouTube or other platforms. If you interact with those platforms, their respective privacy policies apply.
• TANHA SongWorks does not control third-party data practices.

8. Cookies

We use cookies to:

• Improve website performance
• Remember basic preferences
• Analyse traffic trends

You may disable cookies in your browser settings, but some features may not function properly.

9. Data Security

We use reasonable technical and administrative safeguards to protect your data. However, no online platform can guarantee absolute security.

10. Data Retention

We retain personal information only as long as necessary to:

• Complete your order
• Provide support
• Comply with legal or financial record-keeping requirements

You may request deletion of your data at any time (subject to legal obligations).

11. Your Rights

You may:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Withdraw previously granted consent for promotional use.

To exercise these rights, contact us at the details below.

12. Children’s Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect data from children under 13.

13. Policy Updates

This Privacy Policy may be updated periodically. The latest version will always be available on this page.

14. Questions about this Privacy Policy?

Email: support@tanhasongworks.com
WhatsApp: +91 63879 05515

15. Ownership of Submitted Content

You retain ownership of the stories, photographs, and personal information you provide.

The completed song, lyrics, music, and video are created specifically for your commissioned project and are subject to the applicable terms outlined in our Terms & Conditions.